01
Organizations create an account
Medical providers and transport companies register their organization and invite an owner to get started.
Register an organizationFor patients, medical organizations and transport teams
A clearer journey from booking to arrival.
Medical organizations and transport teams can prepare transport details in one connected place. Patients can verify their transport document and request a ride, with every next step clear.
Patient transport, thoughtfully coordinated.
Request submittedReady for the organization's review
Organization workspace / Requests
Transport requests
Review submitted requests and their next step.
Recent requestsAll requests
PatientPickupRequestStatus
Patient record09:00 · ViennaTransport documentUnder review
New request10:30 · ViennaMedical appointmentSubmitted
Illustrative product view
One connected transport workflowMedical organization workspacePatient bookingRequest review
Built around the journey
Built around the journey
Behind every trip, there is a person.
Appointments take planning. A clear transport document helps keep the patient, route and pickup details together when a request is prepared.
gsunterwegs connects the steps that come before the ride, so patients and care teams know what happens next.
Explore the workflowHow it works
From the first detail to a reviewed request.
A practical flow for the people arranging and requesting patient transport.
02
Medical teams prepare a transport document
A medical organization records the transport details and available dates for the patient.
For medical teams03
Patients verify and request a ride
With a transport document and identity details, patients can choose a pickup time and submit a booking request.
Book with a document04
The organization reviews the request
The request is ready for the authorized team to check and follow up in its workspace.
Sign in to your workspaceWho we serve
Support for every role in patient transport.
Focused tools support patient access, medical preparation and transport request review.
For medical organizations
Prepare the day's transport details.
Create patient transport documents, set the route and eligible dates, then help patients submit a request with the right information.
- Create and manage transport documents
- Keep patient and route details together
- Review requests in your organization workspace
For patients
Request a ride with the details in hand.
Verify your transport document, choose an available pickup time and send your request to the organization for review.
- Verify a document before booking
- Choose pickup and return times when available
- Track your request status
For transport companies
Keep your organization ready for requests.
Set up your company, manage your team and access the transport workflows available to your organization.
- Register a transport company
- Manage staff and organization details
- Review transport requests in one workspace
Driver app preview
A mobile experience is taking shape.
The WienCare driver companion is being developed alongside the booking workflows. Driver assignments and live trip updates are not available through this website yet.
Download from Google Play or the App Store
9:41
gsunterwegsDRIVER COMPANIONGood morning
Your next ride
Your patient transport plan, all in one place.
UP NEXT09:30
PICKUPWien Mitte
DESTINATIONKlinik Favoriten
Patient transportWheelchair assistance
Open route
A few useful answers
Before we take a tour.
Learn how patient booking and organization access work.
Who is gsunterwegs designed for?
Patients, medical organizations and transport companies arranging patient transport. The tools available depend on your account and organization role.
Can a patient request a ride without a portal account?
Yes. Patients can use the public booking page with a valid transport document and the identity details requested during verification.
What is a transport document?
It is prepared by a medical organization and contains the transport details a patient needs to verify before submitting a booking request.
Can I download the driver app today?
The driver companion is still in development. Driver assignments and live trip updates are not connected to this website yet.
Choose your next step
Let's make the transport workflow clearer.
Create an organization account, request a ride with your transport document, or sign in to continue.
I work with an organization
Register a medical or transport organization to begin setup.
Register an organizationI need to arrange a ride
Use your transport document to verify details and send a booking request.
Book a ride